With hacks and data breaches in the news on almost a weekly basis, every business wants to make sure that their customers’ data is as secure as possible. If your customers access your service through an online account that...
Accounting is one of the most important facets of any business yet the most challenging to learn. Sure, you might understand how accounting works, but you need a lot of time and effort to ensure that your business actually...
There has been an increase in the number of cyber crimes in recent years. In fact, there are around 65,000 attempts to hack small-to-medium-sized businesses every single day in the UK. Each year there are around 1.6 million of...
Dropshipping has become a popular business model in recent years. It offers aspiring entrepreneurs a low-risk and potentially high-reward way to start their own online store.
In this business model, you sell products without managing inventory or shipping because a...
Having a steady stream of good quality leads is crucial to building and growing a business as these are the people most likely to purchase your products and services. This increases the likelihood that your sales pitch will be...
1. Encourage employees to follow energy efficient practices - Most utility companies will have off and peak hours that you can take advantage of. Encouraging your employees to work on energy-intensive equipment and tasks during off-peak, and lighter tasks...
Keeping customers happy is one of the long-term keys to success. In today’s world where customers have more and more options, the only way to stay afloat is by having a loyal client base that will stick with you...
While human resource departments are usually part of a big business, small businesses need to consider their HR needs. Small businesses might not need human resources departments, but they do need to have employment strategies that help them succeed....
At the very core of excellent customer service for any business, large or small, is customer treatment over the telephone. It’s the very foundation upon which a company operates. Poor telephone etiquette can have severe repercussions on your business...